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JOBF takes longer after the upgrade from 11.2 to 12.3.

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Article ID: 228700

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

A JOBF is transferring a 7 GB file from Linux to Windows. With the 11.2 agents this took 7 minutes and now with the 12.3 agents it is taking up to 7 hours.

Cause

Defect.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Update to a fix version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819

Component: Agent Unix

Automation Engine 12.2.11
Automation Engine 12.3.9
Automation Engine 21.0.3

 

Additional Information

There is a typo in the agent ini file. The parameter ft_ConnectionTimeout= needs to be renamed to ft_ConnectingTimeout=