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frequently receiving alert: axagtw - UIM Group Queue is down

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Article ID: 228693

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

UIM 20.x
oi_connector 1.41 or prior

I frequently receive alarms like "UIM Group Queue is Down" or "UIM Alarm Queue is Down" although I don't see any problems in the OI environment.

Environment

Release : 21.3

Component :

Resolution

This is a defect in the oi_connector probe which will is resolved in version 1.44 of the probe.

If you are experiencing this error in oi_connector 1.44 or higher, please open a support ticket and attach the logs from the oi_connector probe.