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SpanVA UI is not displayed

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Article ID: 228684

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Updated On:

Products

CASB Security Premium

Issue/Introduction

The following is true:

  • The SpanVA UI is showing a 500 error or
  • The SpanVA UI Will not launch
  • And the SpanVA is showing as Alive in CloudSOC
  • And the SpanVA version is 1.15.3.130.0-39rc

Resolution

Open a support case.