Storage volume showing "Failed" in SANtricity

Products

• Security Analytics

Issue/Introduction

The storage volume is showing up as "Failed" in SANtricity.  

Environment

Dell MD3860 storage

Netapp E5600 storage

Cause

One or more drives have failed in the volume.

Resolution

In order to determine if the volume can be recovered, contact technical support.  A support log bundle from the storage array will be required. Chances of volume recovery when a volume has failed are pretty low.  There is a likely chance that there will be data loss.

How to generate a support bundle for Dell MD3860 or NetApp attached storage