AIP plugin 2.0 error "curl_easy_perform() failed: Couldn't resolve host name (6)"

Products

• Data Loss Prevention Network Monitor and Prevent for Email and Web
• Data Loss Prevention

Issue/Introduction

AIP plugin 2.0 failed with error:

10/18/21 13:46:54 | ERROR | cehost | MicrosoftInformationProtectionPlugin [32534] | [2940192512] | curl_easy_perform() failed: Couldn't resolve host name (6) | ./../../../../MIPUtil/MIPUtil/RequestHandler.cpp (167)

Environment

Release: 15.7

Component: Data Loss Prevention

Cause

Plugin_settings.txt is misconfigured

Resolution

Plugin_settings.txt needs to be set accordingly:

# Log level for internal MIP SDK. Valid values are Trace, Info, Warning, and Error.
# Default level is set to Info
mip_log_level=Trace
proxy=ncproxy1
proxyPort=8080

Recycle the Detection server to pick up any changes to the plugin_settings.txt file.