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JWP and JCP not starting

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Article ID: 228632

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Updated On:

Products

CA Automic Oracle

Issue/Introduction

JWP and JCP not starting after rebooting Service Manager 

Environment

Release : 12.3

Component :

Resolution

We were able to start JCP and JWP manually

The java path was wrong in the servicemanager smgr.smd file.

/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.302.b08-0.el7_9.x86_64/jre/bin/java -Xrs -Xmx1024M -jar ucsrvjp.jar -I/opt/Automic/Automation.Platform/ServiceManager/bin/./../../AutomationEngine/bin/ucsrv.ini -svc%port%

The java was updated during a OS patch activity and latest path was as follows

/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.312.b07-1.el7_9.x86_64/jre/bin

After making the corrections the servicemanager is able to automatically start JWP and JCP.