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Error While invoking Java Script Function(NumberCheck) after the Repave

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Article ID: 228629

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Updated On:

Products

CA Service Catalog

Issue/Introduction

Error While invoking Java Script Function(NumberCheck) after the rebuild and re-deployment of server environment. 

 

Environment

Release : 17.2

Component : Form Designer

Resolution

After confirming that the code is still present in the current version of the files on the remote, shared file store. However the issue was that the compiled, cached java classes in the USM_HOME\view\translets folder were built at a time when the file store was pointed to the local environment, after initial install and configuration. 

By stopping Service Catalog, deleting the contents of that folder and restarting, this information is recompiled at runtime and we pick up the correct versions, including the missing javascript function.