MSM Migrate of CSI fails: GIM50504S open failed for the global zone

Products

• CHORUS SOFTWARE MANAGER

Issue/Introduction

Using MSM to migrate a product CSI encounters the failure: MMR0100S- An SMP/E error occurred: GIM50504S open failed for the global zone. GIMAPI Query Finished with RC12

 

 

Cause

The CSI was locked by an individual accessing it through ISPF SMP/E panels.

Environment

Release : 6.0

Component : CSM (MSM) 6.0, 6.1

Resolution

It was necessary for the ISPF user to get out of the product CSI.  Once the lock on the CSI was released the Migrate CSI process worked successfully.