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Enterprise Dashboard (ED) UI is not showing up in Linux or MAC environments for DevTest 10.7 when started as a service

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Article ID: 228563

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Updated On:

Products

CA Application Test

Issue/Introduction

Enterprise Dashboard UI is not displaying when running the Enterprise Dashboard as a service on Linux or MAC Platforms.

Cause

Product defect

Environment

Release : 10.7        OS: Linux and MAC

Component : DevTest Enterprise Dashboard Service

Resolution

Attached are the files to correct this issue depending on if you are running this on Linux or a Mac.

Steps to apply patch
----------------------------

1. Bring down the Enterprise Dashboard service.
2. Take backup of EnterpriseDashboardService from <LISA_HOME>\bin\ to a folder outside of DevTest.
3. Copy attached EnterpriseDashboardService to <LISA_HOME>\bin\
4. Start Enterprise Dashboard service using newly copied file in step 3.
 
If after applying the patch you get this error:

157: Bad Substitution error

follow the below steps:


If EnterpriseDashboardService throws a "Bad Substitution error" then edit file EnterpriseDashboardService and replace #!/bin/sh line with #!/bin/bash at the start of the file

Attachments

1643209290415__DE518070_Mac_ED_Service_10.7.zip get_app
1643209278003__DE518070_Linux._ED_Service_10.7.zip get_app