Spectrum user cannot log in with locally stored password

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

LDAP integration documentation in Spectrum has a field that is not working.

"Allow user to log in with Spectrum password, If local authentication fails then go for LDAP authentication".

The local user "spectrum" (Installation Owner) which does not exist in LDAP cannot login.  Heshould be able to login for two reasons:

1. The above option is set to "Yes"
2. He is a Super User.

 

Environment

All Supported Releases

Cause

User not synced to the DSS.

Resolution

Sync the users in the DSS and than the local “spectrum” user can login.