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CMGRALRT emails fail when multiple sent in same timeframe

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Article ID: 228555

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Updated On:

Products

Compliance Event Manager

Issue/Introduction

Compliance Event Manager Alert emails fails to be sent when multiple alert emails are sent around the same time:

Received the following errors:

2021313 144419: Failed to perform action EMAIL for the policy 86f96b05-3fec-4475-a33c-5178a4fd4bab for all defined SMTP Servers

2021313 144419: Failed to perform action EMAIL for the policy 86f96b05-3fec-4475-a33c-5178a4fd4bab for all defined SMTP Servers

2021313 144419: Successfully performed the action EMAIL for the policy 86f96b05-3fec-4475-a33c-5178a4fd4b

Environment

Release : 6.0

Component : COMPLIANCE EVENT MANAGER

Resolution

LU03395