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Where can I find the AAI logs?

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Article ID: 228538

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

Where can I find the AAI logs?

Environment

Release : 6.4.0

Component : AUTOMIC AUTOMATION INTELLIGENCE

Resolution

AAI Logs:

/<Install Dir>/jboss/standalone/log/

 

Insight logs:

/<Insight Install Dir>/apache-tomcat/logs/

/<Insight Install Dir>/apache-tomcat/webapps/jasperserver-pro/WEB-INF/logs/

 

Use browser's Developer Tools to troubleshoot most issues.

    • Right click on page and select "Inspect".
    • Select the Network tab and sort by Status code so that you look for any non 200 status codes.

 

Universal Connector Logs:

 

Linux:

/var/log/automic-connector/

 

Windows:

\<Install Dir\output.log

 

IWS Connector Logs:

/<IWS Connector Install Dir>/log/

<SchedulerID>_EV_* logs are for events

<SchedulerID>_DL_* logs are for job definitions

<SchedulerID>_HB_* logs for heartbeat logs