search cancel

OneClick Java Client cant be opened via IPv6 client connection

book

Article ID: 228520

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

We are trying to launch OneClick client in a pure IVP6 environment using SSL, but when we start the OneClick client we get the error message "Application cannot be started".

When we click the details tab we can see the following:

javax.net.ssl.SSLHandshakeException: com.sun.deploy.security.RevocationChecker$StatusUnknownException: java.net.UnknownHostException: <internal CA/SSL server>

 

 

Cause

The <internal CA/SSL server> is not reachable directly from IPV6 from the Client.

Environment

Release : 21.2

Component : SPCOCK

Resolution

The issue is being caused by the CA / SSL Revocation server not being reachable from the client via IPV6, as the SSL cert cannot be verified the connection is refused.