Getting gaps in graph every 290 minutes in snmp collector devices

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are getting gaps continuously after every 290 minutes in network devices utilization/availability or every other QOS. We see this behavior in one environment and we do not see it in another. 

 

Cause

hoursbetweenrediscovery is set to 5  in non-working cfg file, and in the working one it is not set, and the default is 0, which means automatic discovery is off. This is the reason for the gap in data, as discovery is running every 5 hours.

Environment

Release : UIM 20.3

Component : UIM - snmpcollector

Resolution

Please set hoursbetweenrediscovery  to 0 and that should prevent these gaps

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/snmpcollector-snmp-data-monitoring/snmpcollector-ac-configuration.html