Cloud proxy reporting errors when agent connects using "wss" protocol

Products

• DX Operational Observability
• DX Application Performance Management

Issue/Introduction

We have configured the Agent as -DagentManager.url.1=wss://<cloud-proxy-#####>:8444

The Agents is connecting successfully to DX SaaS and reporting fine but the below abnormalities are found:

In metric view EM Port is showing as 5001 where we configured the agent to report to Cloud proxy on 8444.

Why Cloudproxy logs says that the agent is trying to connect on 5001 where configuration on agents shows as wss and 8444?

 

 

Environment

• DX O2 SaaS
• DX O2 OnPremise 2*

 

Resolution

It's expected to see 5001 as Collector port, as that's internal setup beyond the Gateway.

- The EM url configured on Agent side only controls the connection from Agent to CloudProxy.
- The EM url configured in CloudProxy only controls the connection from CloudProxy to Gateway.

Additional Information

Techdocs - CloudProxy