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PII tags disappearing from TDM Portal after a Data Model re-scan is performed

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Article ID: 228454

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

After upgrading to TDMWeb-4.9.361.0 we started seeing some unexpected behavior for all projects losing their PII tags once a Data Model is updated by doing a re-scan. All tags for all projects are wiped out and missing. This is causing our Testers to lose data for all projects that they are working on. In some instances, we see the re-scan start, but never complete.

Cause

The root cause is a legacy design bug exposed in TDMWeb-4.9.361.0, where 4 tables are missing project and tag information.

Environment

Release : 4.9.1

Component : TDM Web Portal

Resolution

Sustaining Engineering has created a patch containing a fix, which is found in TDMWeb-4.9.383.0.

If you are experiencing this issue, please contact support and request a copy of the TDMWeb-4.9.383.0 patch or greater. Or go to https://support.broadcom.com/external/content/release-announcements/Test-Data-Manager-TDM-Patches/16649#GTDataMakerPB4.8 and download a copy of TDMWeb-4.9.383.0 or greater.