Deep Link for MUX Not Resolving to Projects > Project Properties Page in the Modern UX

Products

• Clarity PPM SaaS

Issue/Introduction

Deep links from your reporting system to Clarity Modern UX are landing on the main landing page instead of the project page

Steps to Reproduce:

From the Tableau Dashboard, we want to link to the project properties in the New UI, based on the internal ID from the DWH. The following link is being used: https://securelogon.example.com/SAML/idp/startSSO.ping?PartnerSpId=https%3A%2F%2Fwww.okta.com%2Fsaml2%2Fservice-provider%2Fspnecjetdskcrdparbel&TargetResource=/app/broadcomincexternal_ppmssoca_1/exk1ddddddddd1tazLKR8pl1d8/sso/saml?RelayState=https%3A%2F%2Fexample.ondemand.ca.com%2Fpm%2F#%2Fproject%2F5004265%2Fdetails

Expected Results:

Authenticate to SSO and see the Projects > Project Properties page in the New UI.

Actual Results:

Authenticate to SSO and see the Project Tiles page.

Environment

Release : 15.9.3

Component :  SSO

Cause

The # symbol used in the Modern UX needs to be URL encoded.

Without that, anything after the # is lost

Resolution

URL encode the # symbol, changing it to %23

For example:

https://<servername>/pm/%23/project/5004265/details