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Unexpectedly terminated because of java.lang.ArrayIndexOutOfBoundsException null

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Article ID: 228446

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Get the following errors on a regular basis, but no functionality lost. APM Monitoring works well. 

Most concerned about the terminated processes.

[ERROR] [IntroscopeAgent.InfrastructureAgent] The thread named "MQQueueTracer-introscope.agent.mq.monitor.profiles.QMQB1" has unexpectedly terminated because of java.lang.ArrayIndexOutOfBoundsException null
[ERROR] [IntroscopeAgent.InfrastructureAgent] The thread named "MQChannelTracer-introscope.agent.mq.monitor.profiles.TBRKRA2" has unexpectedly terminated because of java.lang.ArrayIndexOutOfBoundsException null
[ERROR] [IntroscopeAgent.InfrastructureAgent] The thread named "MQQueueTracer-introscope.agent.mq.monitor.profiles.TMQA2" has unexpectedly terminated because of java.lang.ArrayIndexOutOfBoundsException null
[INFO] [IntroscopeAgent.WilyTransactionStructure] AppMap counter advanced - discovery traces will be sent
[ERROR] [IntroscopeAgent.iib-ia] For input string: "All"
[ERROR] [IntroscopeAgent.iib-ia] For input string: "FTP"
[ERROR] [IntroscopeAgent.iib-ia] empty String
[ERROR] [IntroscopeAgent.iib-ia] empty String
[ERROR] [IntroscopeAgent.iib-ia] empty String
[ERROR] [IntroscopeAgent.iib-ia] For input string: "none"
[ERROR] [IntroscopeAgent.iib-ia] For input string: "none"
[ERROR] [IntroscopeAgent.iib-ia] For input string: "All"
[INFO] [IntroscopeAgent.WilyTransactionStructure] AppMap counter advanced - discovery traces will be sent
[ERROR] [IntroscopeAgent.iib-ia] For input string: "All"
[ERROR] [IntroscopeAgent.iib-ia] For input string: "none"

Cause

It looks like for some of the context related pcf queries the parameters are not being set and causing indexoutofbounds exception when ibm api is trying to access parameters.

Environment

Enterprise Manager 10.7 monitoring exclusively MQ using MQ monitor

Introscope Enterprise Manager Release 10.7.0.197 (Build 992906)

InfrastructureAgent Release 21.6.0.33 (Build 990033)

ibm-mq-ia-dd040260xt30-21.6.0.33,

iib-ia-dd040260xt30-21.6.0.33, custom iib-ia.jar 

 

Resolution

Per Engineering, we are unable to reproduce and this is not seen in any other customer environments. This is most likely related to customer environment.