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PIM 14.0 ENTM - Event Forwarder issue

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Article ID: 228439

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Updated On:

Products

CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

 

I change the default certificate for ActiveMQ :
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-identity-manager/14-0/implementing/communication-encryption/replace-the-default-ssl-certificates.html

Then ActiveMQ works fine

But EventForwarder Service doesn't work anymore.

Caused by: java.io.IOException: keystore password was incorrect
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How to declare the new keystore password in EventForwarder ?

 

Cause

The problem is that the password in ActiveMQ and ReportServer must match

Environment

Release : 14.0

PIM

Resolution

New keystore password has to match with activemq user Reportserver. So, if you change keystore password, you should also change user reportserver password in activemq.

You need to change password in embedded endpoint services in ENTM,DS,LB only. You do not need to change the password in the individual endpoints.

Tibco bridge uses the same ActiveMQ password as other server components.
When you change ActiveMQ password, you need to restart Tibco bridge as well. It's enough for successful communication.