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How to add Primary OSType to the alerts on SOI


Article ID: 228263


Updated On:


CA Service Operations Insight (SOI)


We have an integration between UIM 20.3 and SOI 4.2, actuality we can see this information on the USM properties but we need receive this information on the SOI alerts, how can we do that?





Release : 4.2

Component : Service Operations Insight (SOI) Manager


This could be done with Event Policy using the enrich event to get the OSType from the Persistence Store


Here are the link to the procedure.