Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'sa'.)
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Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'sa'.)

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Article ID: 228218

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

The Process Automation GUI does not appear in the web interface

Service is confirmed running.

Environment

Component : CA Process Automation 

PAM

Cause

c2o.log shows the following:

Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'sa'.)

Can verify credentials using third party tool such as JXplorer or LDAPBrowser.

Resolution

Password for SA user is incorrect in PAM.

Can modify this on the PAM side using the following KB:

https://knowledge.broadcom.com/external/article?articleId=190656