All of the CA Gen CSE Clients hang or loop after login screen. That is, after starting a Client, the Client Logon window displays, then once the parameters are filled in and the OK button is clicked, a circular symbol appears as if the Client is hung or in a loop.
Checkout Client
Construction Client
Coordination Client
Encyclopedia Client
Support Client
Version Control Client
Release : 8.5
Component : CA Gen Client Server Encyclopedia
There are two possible resolutions.
1. The CSE Message Dispatcher is not started.
2. The CSE Message Dispatcher machine has a firewall that blocks the port.