PM - Problem accessing the data aggregator Rest endpoint
Article ID: 228211
Updated On:
Products
Issue/Introduction
We are having problems accessing the Data Aggregator Rest endpoint (http://data_aggregator:port/rest), we get the following error:
<html>
<head>
<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
<title>Error 403 Forbidden</title>
</head>
<body>
<h2>HTTP ERROR 403</h2>
<p>Problem accessing /rest. Reason:
<pre> Forbidden</pre>
</p>
</body>
</html>
This is also happening when accessing Odata, however we are able to login into CAPC without problems.
Environment
PM 21.2.3
Resolution
This is more likely a permission issue related to SSO.
Please double-check that the SSO settings are correct (eg: "Remote Value" and "Local Override" settings) as instructed at the following link to our documentation:
Configure the Port and Website for HTTPS
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/securing/set-up-https/enable-https-for-netops-portal/enable-performance-center-to-use-ssl-manually/configure-the-port-and-website-for-https.html
If the problem persists, please contact Broadcom Support.
Feedback
