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Protection Engine for SharePoint Registration Fails with Error Code : 4198
Article ID: 228199
Updated On:
Products
Protection for SharePoint Servers
Issue/Introduction
Symantec Protection Engine for SharePoint Services (SPSS) Registration Fails with Error Code : 4198
Error message that appears while registering:
Errors were found on the page. The destination server did not answer inside of a timeout frame. Error ID : 4168
Error in SPSS System log:
spss+"-1", "Error", Cannot connect to host or IP Address. the requested address is not valid......
Cause
Possible reasons:
- License invalid
- SPSS Service is not running
Note : Even if the service is running, restart it and check if it stays started.
Environment
Release : 6.1.0
Component : NA
Resolution
Restarted the SPSS service and tried registering, successful.
The SPSS Service was in running state.
Even if the SPSS service is started and running, restart it and try registering.
Additional Information
Feedback
Yes
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