Can't export libcap file from NetMaster - seeing IPPT0403 error

Products

• NetMaster Network Management for TCP/IP

Issue/Introduction

I'm trying to export a SmartTrace to an HFS file, but I keep getting

IPPT0403 Trace export file failed to open: N16C82 PATH NOT DEFINED 

I'm exporting to /u/nmtrace/trace.cap and the file is defined with Global write, but I'm not sure why this is failing.

$ pwd                                                          
/u/nmtrace                                                     
$ ls -al *.cap                                                 
-rwxrwxrwx   1 <userid>      0 Nov 10 13:04 trace.cap

Environment

Release : 12.2

Component :Netmaster Network Management for TCP/IP

Cause

In reviewing the USS permissions, the file permissions were correct, but the nmtrace  directory had insufficient permissions.

Resolution

Both the file and directory need to be globally writeable.
The USS command
chmod 0777 nmtrace

corrected the problem.