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Operator Console Alarm Viewer Loads Slowly
Article ID: 228052
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In UIM/Operator Console (OC), the Alarm Viewer stays on "Loading" for a very long time before eventually loading.
Other pages are responsive and load quickly other than Alarm Viewer.
Cause
corrupted EMS database
Environment
Release : 20.3.3
Component : UIM OPERATOR CONSOLE - ALARM VIEWER
Resolution
Stop the EMS probe on the primary hub.
Delete the folder ($NIMSOFT_HOME)/nimsoft/probes/service/ems/db/
Start the EMS probe and confirm the above folder gets recreated.
Performance should be improved.
Feedback
Yes
No
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