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Version not changing in About page

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Article ID: 228014

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Post upgrade of CA Servicedesk manager from 17.1 to 17.3, Help about page show incorrect version details. 

Environment

Release : 17.3

Component :

Resolution

# help_about.htmpl file is not updated with the latest copy from r17.3 installer. 
# Request you to replace help_about.htmpl file from existing 17.3 installation or from the installer . 
# Location C:\Program Files (x86)\CA\Service Desk Manager\bopcfg\www\htmpl\default
You may check for this below code: 
     <span class="label">Release: </span><span class="data">17.3<br><br></span>
     <span class="label">Version: </span><span class="data">'hyd-568'<br><br></span>