ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Templates are missing in Projects after upgrading from 2018.1 to 2.1 On Prem - On Premise


Article ID: 227978


Updated On:


CA Agile Central On Premise (Rally)


We have now been using Rally 2.1 OnPrem AirGapped as Production since 10/30/21 and we are getting reports from users that Templates they had in Projects that they used to create User Stories are missing. Is this expected?  Is there a workaround?


Release : 2.0 and 2018.1 and 2.1

Component :


The templates used in 2018.1 are not compatible with the new templates in our 2.1 version of On Prem and will not migrate to 2.x when upgrading from 2018.1 to 2.x.