Bring up OM Web Viewer 12.1 before applying maintenance

Products

• Output Management Web Viewer

Issue/Introduction

Is it advisable to run Web Viewer at least once before installing any updates or maintenance.

Environment

Output Management Web Viewer 12.1

Resolution

The product absolutely must be run once before an update can be made successfully.  

The first person to log in must be the one defined in the WVProfile.properties as ADMINISTRATION.DefaultAdminID=
Additional admins should be created to protect against getting locked out.

It is suggested that an initial Repository be created and proven that reports can also be accessed prior to any update builds.