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PureStorage profile fail and not connect to the storage system

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Article ID: 227835

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

PureStorage Arrays profile is failure state or  probe not able to  connect to the storage system

Environment

UIM 20.3

Purestorage 1.23 T3

Resolution

Need to check the below point:-

== PureStorage FlashArray//m 50.

== API token to authenticate the connection between the probe and the PureStorage system. You can retrieve the API token from the PureStorage GUI.

== The probe has been verified for URL version 1.4 of the REST API.

== In the probe Raw Configuration  interface > startup section, add -Dhttps.protocols= TLSv1.2,TLSv1.1,TLSv1,SSLv3 to the options key value.

== Restart the PPM and PureStorage  probe and let me know the status.