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Installing DevTest on Windows and get the error "Not Enough Disk Space", but there is plenty of disk space

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Article ID: 227811

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Updated On:

Products

Service Virtualization

Issue/Introduction

Installing DevTest and get this error:

The problem is, there is plenty of disk space

Cause

McAfee blocking the install thinking DevTest is malware.

The logi4j file shows this error (this file is written to the C:\Temp folder):

extracting C:\Users\CSMITH~1.AME\AppData\Local\Temp\6\e4jDCD7.tmp_dir1633698148\i4jruntime.jar (size: 1391144)
ERROR: WriteFile failed 6000 6
ERROR: Failed to extract C:\Users\CSMITH~1.AME\AppData\Local\Temp\6\e4jDCD7.tmp_dir1633698148\i4jruntime.jar
emptying C:\Users\CSMITH~1.AME\AppData\Local\Temp\6\e4jDCD7.tmp_dir1633698148

The McAfee Event log:

AMERICREDIT\CSMITH33SEC ran C:\Users\CSMITH33SEC.AMERICREDIT\Downloads\DevTest-Upgrade-Files\devtest_win_x64.exe, which tried to access the file C:\Users\CSMITH~1.AME\AppData\Local\Temp\6\e4jDCD7.tmp_dir1633698148\i4jruntime.jar, violating the rule "Writing to files commonly targeted by ransomware-class malware", and was blocked. For information about how to respond to this event, see KB85494.



Environment

Release : 10.6

Component : DevTest Install/Upgrade

Resolution

Need to contact the security team to get an exception for the DevTest installer to install/upgrade.

Attachments