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Maintenance Mode alerting is not working when devices are renamed
Article ID: 227799
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Some robots were renamed during an active Maintenance Mode schedule and we noticed that alarms were not suppressed.
Is this behavior expected?
Cause
Maintenance Mode schedule uses the device id and device id changes anytime a robot name is changed
Environment
Release : 20.3
Component : UIM MAINTENANCE MODE
Resolution
Alarms are expected to come through if the robot is renamed since the robot device id changes.
Maintenance Mode will not work properly if the robot is renamed after after the robot is configured in Maintenance Mode schedule.
Feedback
Yes
No
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