Manual Modification of a Tasks throws a Forced Trace.

Products

CA Automic One Automation

Issue/Introduction

As soon as a User modifies a task Status manually the Automation engine throws a forced traces.

Environment

Release : 21.0 Component : AUTOMATION ENGINE

Cause

This is a bug of the Automation Engine

In particular timing conditions, the Automation Engine will try to update the EH table for a RunID that does not longer exist in EH, for example if the related task had already been deactivated.

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20211027/182545.548 -  UCGENX_R              RCV  EHQUITT  frm UC4#WP032                                 MQWP     MsgID: 1456159269 c-acv: 6425CBA1
20211027/182545.590 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/182545.700 -  UCGENX_R: script-to-cache section (key: 0000000067.0000.0005) | 0000000000351625   |
20211027/182545.715 -   92. 20211027/182545.566 223  SLCO 0x3358bd0    0 SELECT * FROM AH WHERE AH_Idnr = ?
20211027/182545.715 -   93. 20211027/182545.567 202  READ 0x3358bd0    0 
20211027/182545.715 -   96. 20211027/182545.569 207  SLCU 0x28583e0    0 SELECT * FROM EH WHERE EH_AH_Idnr = ?
20211027/182545.715 -   97. 20211027/182545.569 202  READ 0x28583e0    1 
20211027/182545.715 -   99. 20211027/182545.590 203  UPDT 0x28583e0 3516 UPDATE EH SET EH_Client = ?,EH_OType = ?,EH_USR_Idnr = ?,EH_OH_Idnr = ?,EH_Name = ?,EH_AH_Idnr = ?,EH_ParentAct = ?,EH_ParentPrc = ?,EH_EJPP_Lnr = ?,EH_StartTime = NULL,EH_Status = ?,EH_HostDst = ?,EH_LoginDst = NULL,EH_CodeNameDst = ?,EH_FileNameDst = ?,E
20211027/182545.727 -  EXIT UCGENX_R         RET: 0000003516 TIME: 0000,179 DB: 0000,041
20211027/182545.730 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/182546.770 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/183507.339 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/183557.547 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/191718.303 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/191718.410 -  UCGENX_R: script-to-cache section (key: 0000000067.0000.0005) | 0000000000351625   |
20211027/191718.439 -  EXIT UCGENX_R         RET: 0000003516 TIME: 0000,156 DB: 0000,019
20211027/191718.441 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'
20211027/191719.480 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'

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Resolution

A problem has been solved where in certain circumstances a Task modified manually caused forced memory traces from the Automation Engine.

This bug will be fixed in following Releases

-- 21.0.1 of the Automation Engine : available end November 2021

-- 22.0.0 of the Automation Engine : available in June 2022