Users are unable to login into the console on first attempt and they are seeing the following error:
SPC-OCC-10257 the user XXXX has no privileges when trying to log into Spectrum OneClick
Release : 21.2.6
Component : Spectrum OneClick
The problem is the customer has a user "domain\user" which is being passed to the webapp without the "\" character causing the SPC-OCC-10257 login error.