search cancel

Which file types are supported for "Request password and extract files"?


Article ID: 227692


Updated On:


Web Isolation Cloud Web Isolation


Customer wants to know what file types are supported by the "Request password and extract files" feature from Web Isolation.



Release :

Component :


“Request password and extract files” affects only archive file types, and we support these archive types: .tgz, .gtar, .gz, .z, zip, .gzip, .tar, .wim and .rar

Note the password request flow  currently only works with isolation mode and not inspect mode.

Additional Information

We don't need the password for running policy on non-archive password protected files such as pdf protected files, so there’s really no limitation to password protection on non-archive file types.

We only prompt the user to input the password for non-archive types if a scanner requires it