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Issue with Rally Jira Adapter-unable to Login

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Article ID: 227691

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

We are unable to login into the performance adapter data explorer.

Resolution

I have restarted the database followed by the adapter and updated the integration setting (stop processing to 1).

 The Data explorer issue is fixed. I am able to login, also the process list looks good now.