ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

SAAS Agent Build 21.6 with CA APM On Prem 10.7 - Not Seeing Called Backends in Triage Map


Article ID: 227683


Updated On:


CA Application Performance Management SaaS


After installing a new SAAS Tomcat agent tar file,  seeing only frontends but not seeing Called Backends in the Triage Map. Also  not seeing in the Webview Tabs. However, it appears in the Metric Browser.


Release : SAAS

Component : Integration with APM


Triage Map is not supported with Post 10.7 agents which support  Java 11 & Tomcat 9. Java 11 is not supported in APM 10.7 agents. 

So use the Metric Browser Tab and other approaches instead.