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SAAS Agent Build 21.6 with CA APM On Prem 10.7 - Not Seeing Called Backends in Triage Map
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Article ID: 227683
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Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
After installing a new SAAS Tomcat agent tar file, seeing only frontends but not seeing Called Backends in the Triage Map. Also not seeing in the Webview Tabs. However, it appears in the Metric Browser.
Environment
Release : SAAS
Component : Integration with APM
Resolution
Triage Map is not supported with Post 10.7 agents which support Java 11 & Tomcat 9. Java 11 is not supported in APM 10.7 agents.
So use the Metric Browser Tab and other approaches instead.