SMG Quarantine Port 41025 not responding to mail server monitoring processes

Products

• Messaging Gateway Hardware
• Messaging Gateway

Issue/Introduction

You are trying to monitor the quarantine SMTP service and have problem with port 41025 not responding to the monitoring software.

Environment

Release : 10.7

Component :

Cause

The Quarantine port 41025 is not a true mail server port. It is a specific use process for the Messaging Gateway Scanners. There is no expectation that it will respond appropriately to SMTP monitoring.

Resolution

Do not configure your SMTP service monitoring to check the quarantine port 41025.