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SMG Quarantine Port 41025 not responding to mail server monitoring processes

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Article ID: 227646

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Updated On:

Products

Messaging Gateway Hardware Messaging Gateway

Issue/Introduction

You are trying to monitor the quarantine SMTP service and have problem with port 41025 not responding to the monitoring software.

Cause

The Quarantine port 41025 is not a true mail server port. It is a specific use process for the Messaging Gateway Scanners. There is no expectation that it will respond appropriately to SMTP monitoring.

Environment

Release : 10.7

Component :

Resolution

Do not configure your SMTP service monitoring to check the quarantine port 41025.