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Reports not generating charts

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Article ID: 227640

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Updated On:

Products

iDash Workload Automation for CA 7

Issue/Introduction

 How to get SLA Trend Reports to generate charts.

 

Cause

No fonts are configured on the iDash server machine.

Environment

Release : 12.1

Component : CA WORKLOAD AUTOMATION iDASH FOR CA 7

Resolution

From the command line run fc-list to check if there are any fonts. If fc-list returns nothing then there is no font configured.

 

 If your system already has fonts configured, you can simulate it by:

       1. removing all fonts from /usr/share/fonts and ~/.fonts

            or just move the fonts out of this dir so you can copy it back later.

        2. execute fc-cache -v

        3. Run fc-list to verify that no font is configured.

 

To resolve the problem, simply install a font.

1) yum install fontconfig

2) cd ~

3) sudo wget https://github.com/google/fonts/archive/main.zip

4) unzip main.zip

5) cp -pr fonts-main/* ~/.fonts/

6) fc-cache -r

 

Resources:

CONFIGURING FONTS

https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/7/html/desktop_migration_and_administration_guide/configure-fonts

 

Adding Extra Fonts for Individual Users

https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/7/html/desktop_migration_and_administration_guide/configure-fonts#add-extra-fonts-user

 

How to install google fonts on RedHat 7 for all users

https://superuser.com/questions/1212568/how-to-install-google-fonts-on-redhat-7-for-all-users