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Reports menu in Operator Console indicates CABI Not Available.

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Article ID: 227631

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Selecting the Reports menu option displays a screen indicating that CABI is unavailable. 

connection to https://cabi-server-name/cabijs  is accessible

error from https access

CABI is not available or accessible

and from google tool 

NET::ERR_CERT_AUTHORITY_INVALID

Cause

Aged information needed to be purged

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Clearing out cache and cookies  resolved our issue

Attachments