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Error 1638 while installing 'VS 2017 Redistributable Package'


Article ID: 227597


Updated On:


CA Client Automation - IT Client Manager CA Client Automation


During the installation of Domain Manager the following error can be seen:


The erro 1638 it's a MsiEXEC error code which means that the feature being installed is already installed, as per:

MsiExec.exe and InstMsi.exe Error Messages


Client Automation - All supported versions.


The error message is related to "VS 2017 Redistributable Package" feature, which for some reason is installed on the server before Client Automation's installer was executed. In order to solve this error, all related packages can be uninstalled from the list of installed features on the server:

Additional Information

Before uninstalling this component verify that this is not currently being used by any other app installed on this server.