Configured SSL on Dev service desk application server . when we are opening URL we are getting below warning :-
"This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store."
Please suggest here.
Release : 17.1
Component : SDM - Classic UI
keytool.exe -printcert -v -file test-SSL.cer
Owner: CN=GTS CA 1O1, O=Google Trust Services, C=US
Issuer: CN=GlobalSign, O=GlobalSign, OU=GlobalSign Root CA - R2
The above issue with the SSL certificates is generally a concern that falls outside of Service Desk and should be examined by your network and security teams. SDM Support does not control how your SSL certificates are created, nor can we recommend a root CA to which to work with as this is a policy maintained by your organisation.