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Problem installing apmia 21.6 agent on AIX

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Article ID: 227569

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

I have a problem installing an infrastructure agent on AIX. The agent version is the latest, downloaded yesterday from our Saas. 

AIX os level: 7100-05-07-2038

Log:

Installing the APM Infrastructure Agent daemon...
0513-071 The apmia Subsystem has been added.
Starting APM Infrastructure Agent with SRC...
Waiting for APM Infrastructure Agent..................
WARNING: APM Infrastructure Agent may have failed to start.
Wed Nov 3 12:08:19 CET 2021 [INFO] APM Infrastructure Agent could not be installed/started.
Wed Nov 3 12:08:19 CET 2021 [INFO] Host Monitoring Agent is not present at /opt/apmia.
Detected AIX:
APM Infrastructure Agent is not running.
Removing APM Infrastructure Agent daemon...
0513-083 Subsystem has been Deleted.
Wed Nov 3 12:08:19 CET 2021 [INFO] APM Infrastructure Agent Uninstallation Completed.

 

Cause

The Infrastructure Agent download on the Agent Download page is only suitable for x86_64 Linux variants not AIX. 

Environment

Release : 21.3

Component :

Resolution

Create a AIX specific APMIA package using APM Command Center (accessible from the Settings menu)

Other Specific Unix/linux variants can also be specified here

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