Latest Patch for 6.6 is failing on Execution server

Products

• CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

While applying the cumulative patch 6.6.0.10385 it keeps throwing an error message and creates a log with the following message:

 

In action "replace text in log4j.properties [Run script]" (screen "Installation"), property "Script":
java.nio.file.AccessDeniedException: C:\Program Files\CA\ReleaseAutomationServer\webapps\datamanagement\WEB-INF\log4j.properties -> C:\Program Files\CA\ReleaseAutomationServer\webapps\datamanagement\WEB-INF\log4j.properties.backup-20211027184503
 at sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
 at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
 at sun.nio.fs.WindowsFileCopy.move(Unknown Source)
 at sun.nio.fs.WindowsFileSystemProvider.move(Unknown Source)
 at java.nio.file.Files.move(Unknown Source)
 at I4jScript_Internal_54.eval(I4jScript_Internal_54.java:42)
 at I4jScript_Internal_54.evaluate(I4jScript_Internal_54.java:70)
 at com.install4j.runtime.installer.helper.Script.evaluate(Unknown Source)
 at com.install4j.runtime.installer.ContextImpl.runScript(Unknown Source)
 at com.install4j.runtime.installer.ContextImpl.runScript(Unknown Source)
 at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(Unknown Source)
 at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(Unknown Source)
 at com.install4j.runtime.installer.InstallerContextImpl$2.fetchValue(Unknown Source)
 at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(Unknown Source)
 at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(Unknown Source)
 at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(Unknown Source)
 at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(Unknown Source)
 at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(Unknown Source)
 at com.install4j.runtime.installer.InstallerContextImpl.performActionIntStatic(Unknown Source)
 at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
 at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
 at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
 at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
 at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
 at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
 at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)
 at com.install4j.runtime.installer.Installer.main(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
 at java.lang.reflect.Method.invoke(Unknown Source)
 at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
 at com.exe4j.runtime.WinLauncher.main(Unknown Source)
 at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

 

 

 

Environment

Release : 6.6

Component : CA RELEASE AUTOMATION

Cause

It appears there is a permission problem. 

Resolution

Run the installer using the "Run As Administrator" right click option.