JSCH/C_PERIOD - DST changed a week early or late

Products

• CA Automic One Automation

Issue/Introduction

Around the daylight saving time switch, schedules and periodic objects kick off as thought the daylight savings time switch happened a week early or late:

During Autumn/Fall: Jobs kick off an hour later than they should beginning a week earlier than the daylight saving time switch
During Spring: Jobs kick off an hour earlier than they should beginning a week later than the daylight saving time switch

Environment

Release : 12.x

Component : AUTOMATION ENGINE

Cause

Incorrect definition on timezone object

Resolution

Go into the client where the object is running incorrectly
Open the timezone object (if it does not exist in this client, then it will be in client 0)
If the issue happened in Autumn, check the "Revert to normal time" setting, being sure it is set to the correct week of the correct month
If the issue happened in Spring, check the "Change to daylight saving time on" setting, being sure it is set to the correct week of the correct month

If C_PERIOD objects were affected by the incorrect definition:

1. Look at C_PERIOD objects that are currently running, check the details.  If something has a Next Run that is 1 hour later than it should be, right-click the C_PERIOD object, choose "Modify Execution", and click Apply - this will run a kick on the C_PERIOD object so that it uses the correct time again (customer is doing this now).

If Schedules were affected by the incorrect timezone definition, there are two options:

1. Look at the JSCH objects that are currently running in Process Monitoring, right-click on them, choose "Open Monitor", choose the dropdown "Schedule Actions", choose "Reload at period turnaround" - this will take effect at next period turnaround rather than immediately
2. Cancel the schedule and re-execute it

Additional Information

Information on defining timezone objects can be found in the documentation: https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#AWA/Objects/obj_TimeZone.htm#link4