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Default User Role: accidently deleted - 12.1 Web Viewer

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Article ID: 227496

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Last night I deleted the Default User Role on one of our URLs.   I believe had most if not all user ids removed before doing this.   

I immediately noticed my mistake and added it back, but I need to know if this going to cause a problem.  We have had normal activity (users are logging on and retrieving reports, etc).   

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Customer created a new Default User role, but it is not the same as the system-defined/created/enabled "Default User" role.

Web Viewer will recreate its Default User role the next time Tomcat is recycled and that is the real solution.