not able to register TAS Service
Article ID: 227473
Updated On:
Products
Issue/Introduction
Integrating on premise Spectrum data source for test. Unable to start the SpectrumDataPublisher successful or more in detail, the SpectrumDataPublisher starts but the last test to connect with DX OI fails.
The feedback from run.bat looks as the following
Validating connections...
Spectrum : SUCCESS
TAS : SUCCESS
Jarvis : SUCCESS
OIUrl : FAILED
Validation failed, please check logs for errors.
Followed the documentation of DX Spectrum 21.2.2 (on premise spectrum is on 21.2.2) but without success.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/21-2/integrating/ca-spectrum-and-analytics/integrate-ca-spectrum-with-ca-digital-operational-intelligence-using-spectrum-data-publisher.html
Cause
Alarm reconciliation feature is failing, if the alarm reconciliation is set to false, the Spectrum Data Publisher can start.
Environment
Release : SAAS
Component : Integration with APM
Spectrum 21.2.2
Resolution
The integration from 21.2.2 requires a tenant token to be configured, not the agent token available in SaaS connector parameters.
This can be created in the APM section of SaaS, with future plans to allow the tenant token to be generated from the connector parameters section.
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