Enterprise Manager starts under wrong user ID
search cancel

Enterprise Manager starts under wrong user ID


Article ID: 227438


Updated On:


CA Application Performance Management (APM / Wily / Introscope)


Enterprise Manager is installed under wilyUser

After the start of the EM, we find that EM java process is running under wrong user ID:

Introscope control script started
Starting services

Enterprise Manager is already running (pid 14246)

$ ps -ef |grep 14246
ABCD  14246 21589  0 15:28 pts/1    00:00:00 vim Introscope_Enterprise_Manager.lax

ABCD user ID is wrong. The EM should start under wilyUser as EM installed under wilyUser and it is being started with wilyUser.


Release : 10.7.0  

Component : Introscope


It seems like issue may related to some type of corruption of the EM install. We are able to fix the EM startup issue. Once the EM startup issue is fixed, the EM is starting with the correct user ID.