Not able to see interfaces information in UIM snmpcollector probe for a supported device

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Not able to see interfaces information in UIM snmpcollector probe for a supported device.
We can see all the information except interfaces.

Environment

Release : 20.3

Component : UIM - SNMPCOLLECTOR

Resolution

Please do the following:

1) update the below properties in Raw configure:

MAX_BATCH = 2

snmptimeout = 60000

2) updated SNMP timeout to 60000 on the profile of device for which interfaces information is missing as per below and save.

3) Do the force component discovery