ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

The proxy server connection has not been established. Please check if the proxy server is configured correctly in case this happens constantly.

book

Article ID: 227411

calendar_today

Updated On:

Products

Messaging Gateway

Issue/Introduction

When you save the Scanner proxy configuration, you see the error "The proxy server connection has not been established. Please check if the proxy server is configured correctly in case this happens constantly."

Cause

Saving the proxy configuration will attempt to connect to Broadcom spam definition servers to verify the configuration. If the connection fails, the above error is the result.

Environment

Release : 10.7

Component : Default-Sym

Resolution

Confirm the proxy settings and investigate the proxy and any network filtering that might interfere with the communication.